Refund policy

Customer satisfaction is important to us.

• Return requests can be made within 7–14 days of receiving the order.
• Items must be unused, in original condition, and in original packaging.
• If you receive a damaged, defective, or incorrect item, we will offer a replacement or full refund.
• Certain products (personal care items, customized products, intimate products, or perishable goods) may not be eligible for return.
• Refunds will be processed within 5–10 business days after approval.